Qurbani Easy

Shariah-Compliant Qurbani • Aqeeqah • Sadqah

Working since 2020 • Has helped 46,000+ people
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Terms of Use

January 2027 Version

Preamble, Acceptance and Operator of the Website

This page sets out the terms and conditions (“Terms of Use”) that govern access to, and use of, the Qurbani Easy website: www.qurbanieasy.com (“Website”). These Terms of Use constitute a legally binding agreement between you and the operator of the Website, and they apply to every visit, booking, payment, enquiry and interaction made through the Website or in connection with it.

PLEASE READ THESE TERMS OF USE CAREFULLY AND IN THEIR ENTIRETY BEFORE USING THIS WEBSITE. YOU SHOULD IMMEDIATELY STOP AND REFRAIN FROM USING THIS WEBSITE IF YOU DO NOT AGREE TO THESE TERMS OF USE. YOUR CONTINUED ACCESS TO OR USE OF THE WEBSITE, AND THE PLACING OF ANY BOOKING, SHALL BE CONCLUSIVE EVIDENCE THAT YOU HAVE READ, UNDERSTOOD AND UNCONDITIONALLY ACCEPTED THESE TERMS OF USE.

We amend these terms from time to time. We will note the date on which amendments were last made at the top of these terms, and any amendments will take effect upon posting, without any separate or individual notice to you, but shall not apply to a booking that has already been completed, which shall continue to be governed by the version of these Terms of Use in force at the time of that booking. Every time you wish to use our Website, please check these terms to ensure you understand the terms that apply at that time. Your continued use of the Website after any amendment has been posted shall be treated as your acceptance of the amended terms.

The Website is managed and operated by Qurbani Easy (“us”, “we” or “our”). Qurbani Easy was previously operated by Qurbani Easy itself. With effect from the date of this version, Qurbani Easy is owned, managed and operated by Ziaco Agro, a proprietorship concern (“Ziaco Agro”). Accordingly, wherever these Terms of Use refer to “Qurbani Easy”, “us”, “we” or “our”, such reference shall mean Qurbani Easy as operated by Ziaco Agro, and every right, obligation, undertaking, disclaimer and limitation stated in these Terms of Use in favour of, or binding upon, Qurbani Easy shall be read as being in favour of, and binding upon, Ziaco Agro. “Qurbani Easy” is the brand name under which Ziaco Agro offers its services.

We manage and operate the Website from India, with the server located primarily in Amroha, Uttar Pradesh. Although this Website may be accessible from anywhere in India, the availability of the functions, products, and services discussed, mentioned, supplied, or provided through this Website may vary by state and region. Access to the Website from any location does not mean that every product or service is available to you at that location, and we reserve the right to restrict, suspend or decline any booking where a service cannot be lawfully or practically provided.

Qurbani Easy Service Agreement

This agreement, entered into between you, hereinafter referred to as the “Provider”, and Qurbani Easy, hereinafter referred to as the “Service”, ensures that the Qurbani (sacrifice) booked through the Provider under the specified name will be performed by Qurbani Easy. The Service guarantees that the sacrifice (Zabiha) will be performed according to Islamic principles. For the avoidance of doubt, in this agreement the “Provider” means you, the user who books and pays for the Qurbani, Sadqah or Aqeeqah, and the “Service” means Qurbani Easy as operated by Ziaco Agro; the words “you”, “subscriber” and “user” used elsewhere in these Terms of Use all refer to the Provider. By placing a booking, you expressly acknowledge and accept that this agreement is binding upon you in respect of that booking and that it is to be read together with every other provision of these Terms of Use.

However, it is hereby understood and agreed that the sole and exclusive right to determine and select the type and category of animal, as well as its weight, colour, gender, and location of procurement, shall vest with Qurbani Easy. Such selection may include any animal permissible and recognised under applicable Islamic principles for Qurbani, and shall not be restricted to any particular type or category of animal, including buffaloes. The selection made by Qurbani Easy in this regard shall be final and binding, subject to applicable Islamic requirements. You agree that the type, category, weight, colour, gender, or location of procurement of the animal so selected shall not, by itself, give rise to any right to object, or to any compensation, refund, or adjustment, provided that the animal is permissible under applicable Islamic requirements and the booking is performed in accordance with these Terms of Use.

The Provider undertakes to facilitate Qurbani bookings for Eid-ul-Adha within the three-day period specified in this agreement, and to furnish all booking details, including the name(s) under which the Qurbani is to be performed, accurately and completely.

Qurbani Easy assures the efficient and timely execution of Qurbani bookings made through its platform, and shall carry out each valid booking with due diligence, subject always to the terms, conditions, limitations and disclaimers contained in these Terms of Use.

Qurbani Easy reserves the right to perform the Qurbani you have booked on any day within the three days of Eid-ul-Adha (10th, 11th, and 12th of Dhul Hijjah). Our Qurbani process is primarily based on the “First In, First Out” method. Accordingly, you have no right to insist upon, demand, or require that your Qurbani be performed on any particular day, at any particular time, or in any particular order within the said three days, and no such preference shall be binding upon Qurbani Easy unless it has been expressly confirmed by Qurbani Easy in writing.

For bookings made on or after the 8th of Dhul Hijjah, your Qurbani is likely to be performed on the 11th or 12th of Dhul Hijjah rather than on the 10th of Dhul Hijjah. By making a booking on or after the 8th of Dhul Hijjah, you acknowledge this likelihood in advance and agree that performance on the 11th or 12th of Dhul Hijjah, being within the three days of Eid-ul-Adha, shall not by itself constitute a deficiency in service or a breach of this agreement.

Qurbani Easy undertakes the sacrifice according to your booking. However, there is no predetermined agreement between you and Qurbani Easy regarding the animal’s weight. You accept that no representation, assurance, estimate or expectation, whether oral, written, implied or otherwise, as to the weight of any animal shall be binding upon Qurbani Easy, and that the weight of the animal supplied may differ from any figure, impression or expectation you may have formed.

Payments, Pricing and Booking Completion

All payments for bookings made on the Website are accepted exclusively through the Airpay payment gateway integrated with the Website. You may pay through any payment mode made available on the payment gateway, including by scanning the QR code displayed there using any UPI-enabled application on your phone. Payments made through any other channel, including direct bank transfer to any account, are not accepted against bookings, and Qurbani Easy shall not be responsible for any payment made outside the payment gateway. Payments take place in a secure environment on the payment gateway’s servers, and we do not see or record your card details. As part of payment processing, the payment gateway will receive and store your contact and billing information. By making a payment, you consent to such processing and acknowledge that the handling of your payment data by the payment gateway is governed by that gateway’s own terms and policies.

Our subscribers/users receive a payment confirmation from the payment gateway upon a successful payment. Where a payment made through online platforms such as UPI, NEFT, PhonePe, Google Pay, and Paytm has been debited but the booking is not confirmed, they may send a screenshot of the payment, including the transaction ID, to our WhatsApp number, 9528206525, or email address, qurbanieasy@gmail.com, for verification. Screenshots that are incomplete, unclear, or that do not display the transaction ID will not be treated as valid confirmation. A booking will be considered complete only when the user receives a booking number.

The Website reflects an all-inclusive pricing structure. This means the listed prices include all associated charges, such as administration and service fees. There are no hidden fees. The price displayed to you at the time of booking and before you make payment is the final amount payable for that booking, and no additional charge of Qurbani Easy shall be added to it afterwards. Any variation in price referred to elsewhere in these Terms of Use applies only to bookings made after that variation has been displayed on the Website, and never to a booking that has already been completed.

A booking shall be considered complete only when the payment amount has been credited to us. Mere initiation of a payment, submission of a screenshot, or a pending, delayed or unconfirmed transaction shall not, by itself, constitute a completed booking or create any obligation upon Qurbani Easy to perform the Qurbani.

The cost of an animal may vary if the booking is made during the last week of the Eid-ul-Adha period. The price applicable to such a booking shall be the price displayed on the Website at the time of booking and before you make payment, and such variation shall never be applied to a booking that has already been completed.

Cancellations, Changes, Refunds, Weight Variation and Payment Discrepancies

Cancellation requests may be submitted up to three days before Eid-ul-Adha. Requests received after that time may not be accepted, and the acceptance of such a request, and any refund or adjustment in respect of it, shall be at the discretion of Qurbani Easy, subject to Section 51 and to your rights under applicable law.

Any change or cancellation is possible up to three days before the scheduled Aqeeqah or Sadqah date. Requests for change or cancellation made after that time may be declined, as arrangements, procurement and scheduling for the booking will already have been put in place.

In case of cancellation, the amount will be refunded to the source account within 7–21 working days, subject to the banking process. The stated period is an estimate only and depends upon the processing timelines of the banks and payment platforms involved, for which Qurbani Easy shall not be held responsible.

Bank charges may be deducted in case of cancellation, and the refundable amount shall be reduced accordingly by the amount of those charges. For clarity, such bank charges mean only the actual charges levied by the bank or payment gateway on the transaction; they are not a fee of Qurbani Easy, they do not form part of its all-inclusive pricing, and they shall be limited to the amount actually charged and shall not include any administration, service or cancellation fee of Qurbani Easy. No such charge shall be deducted where the cancellation is made by Qurbani Easy.

The weight of the animal may vary depending on various conditions. Such variation, whether above or below any figure, estimate or expectation, shall not, by itself, entitle you to any refund, reduction, compensation or replacement.

In case payment has been debited from your bank account but has not been received by us, proof of payment sent to your email address must be provided. Qurbani Easy shall be under no obligation to treat the booking as complete, or to act upon it, until such proof has been furnished and the payment has been verified and credited.

Location of Qurbani, Animal Images and Method of Slaughter

We are a registered organisation based in India that facilitates Qurbani (sacrifice) during Eid-ul-Adha in various parts of the country, depending on the need and availability of animals. Qurbani Easy is operated by Ziaco Agro, and references to “we” in this clause include Ziaco Agro. Your booking will help ensure that Qurbani is performed in the relevant location according to animal availability. Qurbani may be conducted anywhere in India, subject to the availability of animals. You acknowledge and agree that you have no right to specify, require or object to the particular place, village, town, city or state in which your Qurbani is performed.

We hereby declare that all animal images featured on our Website are purely conceptual and do not depict actual animals intended for sacrifice. Authentic images of the specific sacrificial animals are not provided on the Website. Such images are used solely for illustration and presentation, and you shall not rely upon them as a representation of the appearance, size, breed, weight, colour or any other characteristic of the animal that will be procured and sacrificed for your booking.

We clarify that the animal images featured on the Website are symbolic and do not represent the actual animals involved in the Qurbani process. A difference between an image displayed on the Website and the actual animal sacrificed shall not, by itself, constitute a deficiency in service, provided that the animal sacrificed is permissible under applicable Islamic requirements.

All Qurbanis will be performed by practising Muslim slaughterers using hand slaughter, without pre-slaughter or post-slaughter stunning. Qurbani Easy shall ensure that this method is followed in the performance of every Qurbani booked through the Website.

Legal Compliance, Availability of Media, Collection of Meat and Payment Verification

All Qurbanis at Qurbani Easy are performed in accordance with applicable government rules and regulations. Sadqah sacrifices involving larger animals, except during the three days of Eid-ul-Adha, are performed at slaughterhouses where photography and videography of the sacrifice are prohibited. Therefore, execution videos and photographs may not be available. The availability of videos and photographs, including distribution photographs, will depend on the specific product and the policy stated in Section 42 of these Terms of Use. The absence of a video or photograph in such cases is a consequence of legal and regulatory restrictions and shall not be treated as a failure of service.

All Qurbanis at Qurbani Easy are performed in accordance with applicable government rules and regulations. Aqeeqah sacrifices involving larger animals, except during the three days of Eid-ul-Adha, are performed at slaughterhouses where photography and videography of the sacrifice are prohibited. Therefore, execution videos and photographs may not be available. The availability of videos and photographs, including distribution photographs, will depend on the specific product and the policy stated in Section 42 of these Terms of Use. The absence of a video or photograph in such cases is a consequence of legal and regulatory restrictions and shall not be treated as a failure of service.

The availability and delivery time of Qurbani videos vary by category and product. Videos will be provided only for eligible bookings, according to the applicable policy in Section 42. Users must check the policy for their specific booking to determine whether a video will be provided and when it will be available. It is the user’s responsibility to do so before completing the booking.

Qurbani Easy has a policy of not delivering the user's share of meat. Users must arrange to collect their share themselves within 2–3 hours of the sacrifice. If the share is not collected within this period, it will be distributed to needy people through our channel partners, including NGOs and social workers, who will distribute it among deserving and needy people. Upon such distribution, the meat shall be treated as having been duly distributed in accordance with this policy, and the non-collection of the share within the stated period shall not by itself entitle you to any refund, compensation or replacement.

In case payment has been debited from your bank account but has not been received by us, proof of payment sent to your email address must be provided. Until such proof is furnished and the payment is verified and credited, Qurbani Easy shall not be obliged to treat the booking as confirmed or complete.

Procurement of Animals, Animal Specifications and Scheduling

Upon receipt of a valid booking, Qurbani Easy will undertake the prompt acquisition of Qurbani animals in accordance with the user's chosen specifications. These specifications may include the type of animal, its size, and any religious requirements for Eid-ul-Adha, Sadqah, or Aqeeqah. A booking shall be treated as valid only where payment has been credited and a booking number has been issued in accordance with these Terms of Use.

Please be advised that Qurbani Easy does not directly engage in raising or nurturing animals on its own farms or facilities. All Qurbani animals procured to fulfil bookings will be sourced from reputable third-party suppliers within the market. Qurbani Easy exercises reasonable care in selecting such suppliers, but does not rear, feed, breed or maintain the animals and accepts no responsibility for the manner in which any animal was raised or nourished prior to procurement.

Disclaimer: This disclaimer regarding non-involvement in animal rearing and nourishment applies to all transactions conducted through Qurbani Easy. By making any booking, you accept this disclaimer in full.

Bookings scheduled for the second and third days of Eid-ul-Adha may be fulfilled using a female goat or sheep, subject to availability and the applicable booking specifications. You agree that the use of a female goat or sheep in such cases is a permitted manner of fulfilment and shall not, by itself, constitute a deficiency in service.

Performing Qurbani, Sadaqah, and Aqeeqah using a goat, female goat, or sheep is permissible in Islam where the relevant religious requirements are met. Where circumstances prevent the availability of the specified animal, an alternative may be used only where it is permissible under the applicable Islamic requirements. Any such alternative shall be deemed a valid fulfilment of the booking.

Qurbani animals may be male or female. You shall not be entitled to insist upon the gender of the animal unless Qurbani Easy has expressly agreed to it in writing in respect of a specific booking.

Any animal selected for sacrifice should be in good health and free from illness or disease that would make it unsuitable for sacrifice under applicable Islamic requirements. Qurbani Easy shall not proceed with the sacrifice of any animal that is found to be unsuitable on this ground, and shall substitute a suitable animal in its place.

We require 48 hours to execute Qurbani, Aqeeqah, and Sadqah bookings. If you wish to have your booking executed within less than 48 hours, we will try to accommodate your request but cannot guarantee it, as execution depends on the number of bookings in the queue. Where such a request cannot be accommodated, the booking shall be executed within the applicable time stated in these Terms of Use, and this shall not by itself constitute a deficiency in service.

Qurbani Easy reserves the right to change the day of your booked Qurbani if there are more bookings scheduled for the 10th of Dhul Hijjah than can be performed on that day. In such cases, your Qurbani may be performed on the 11th or 12th of Dhul Hijjah. Any such rescheduling shall be made in the interest of proper and orderly performance, and shall not, by itself, entitle you to cancellation, refund or compensation, subject to your rights under applicable law.

In accordance with the booking you have placed, Qurbani Easy assumes responsibility for carrying out the sacrificial process. However, there is no specific agreement between you and Qurbani Easy regarding the weight of the animal involved. Qurbani Easy’s responsibility is confined to the performance of the sacrifice in accordance with the booking and Islamic requirements, and does not extend to any assurance as to weight.

Qurbani Easy performs Sadqah every Wednesday. However, another specific day may also be arranged according to your preference, subject to the terms of the applicable product and to confirmation by Qurbani Easy.

Qurbani Easy performs Aqeeqah every Wednesday. However, another specific day may also be arranged according to your preference, subject to the terms of the applicable product and to confirmation by Qurbani Easy.

Eligibility, Privacy Policy, Communications and Jurisdiction

Qurbani services are exclusively available to users in India. All Qurbani bookings will be performed according to the Eid-ul-Adha date and timings in India, Insha’Allah, in accordance with Islamic requirements. Bookings made on any other basis, or on the footing of the Eid date or timings observed in any other country, shall not be accepted or honoured.

Privacy Policy

Qurbani Easy is committed to protecting your privacy. This Privacy Policy explains our data processing practices. If you have any questions regarding our processing of your data, please contact us at qurbanieasy@gmail.com. By ticking the consent box provided at the time of booking or registration, you give your free, specific, informed and unambiguous consent to the collection and processing of your personal data for the purposes described in this Privacy Policy. You may withdraw this consent at any time by writing to qurbanieasy@gmail.com, and such withdrawal shall not affect the lawfulness of any processing carried out before it.

Qurbani Easy collects the data you provide, together with information obtained during our communications with you and any relevant information already in the public domain.

We may use your information to identify your requirements and provide and personalise our services. We may also use your contact details to communicate with you. With your permission, we may use your information to send offers and news about products or services that we believe may interest you. We may contact you by post, email, or telephone for these purposes.

If you do not wish to receive commercial communications from us, please notify us at the time of contact or at any later time by writing to qurbanieasy@gmail.com. We shall act upon such a request within a reasonable time, and you acknowledge that communications that are necessary for the performance of your booking will continue to be sent.

We would appreciate your feedback to help us improve our Website, products, and services. From time to time, we may contact you by post, email, or telephone to ask for your opinion and experience. If you do not wish to be contacted for this purpose, please inform our team at the time of contact or via email.

Please note that there may be instances where it is necessary for us to communicate with you, for example, to update your contact information, in accordance with applicable data protection requirements.

Purposes, Retention, Your Rights and Grievance Redressal

We process your personal data only for the purposes of receiving, verifying and performing your booking, verifying payments, communicating with you about your booking, improving our Website and services, and complying with applicable law. We retain your personal data only for as long as is necessary for these purposes or as required by applicable law, after which it will be erased or anonymised.

Subject to applicable law, you have the right to obtain a summary of the personal data we hold about you, to have inaccurate or incomplete data corrected or updated, to have your data erased where it is no longer necessary for the purpose for which it was collected, to withdraw your consent, and to nominate another person to exercise these rights in the event of your death or incapacity. To exercise any of these rights, please write to us at qurbanieasy@gmail.com.

We do not knowingly process the personal data of any person below the age of eighteen (18) years without the verifiable consent of that person’s parent or lawful guardian.

For any grievance relating to your personal data or your booking, you may contact our Grievance Officer, Mohd. Nadeem, Amroha, at qurbanieasy@gmail.com or on WhatsApp at 9528206525. We shall acknowledge your grievance within forty-eight (48) hours and endeavour to resolve it within one (1) month of receipt.

Jurisdiction

The jurisdiction for any litigation shall be the city in which Qurbani Easy is headquartered, that is, the city in which Ziaco Agro, the operator of Qurbani Easy, has its headquarters, being Amroha. By using the Website or placing a booking, you submit to the exclusive jurisdiction of the courts at that city, subject always to your statutory rights as a consumer under applicable law, including the right to approach a Consumer Commission having jurisdiction under the Consumer Protection Act, 2019.

42. Video, Photographs and Booking Completion Policy

Qurbani Easy follows different policies for providing videos, photographs, and booking completion confirmations for different products and categories. The availability of videos and photographs, as well as the time required to provide them, depends on the specific product booked by the user. Users should review the applicable policy before completing their booking, and completion of the booking shall be treated as acceptance of the policy applicable to the product booked.

42.1 Sadqah

  • Sadqah Basic: No video or photographs will be provided. Only an email confirmation will be sent once the booking has been successfully completed.
  • Sadqah Economy: A video of the completed service will be provided.
  • Sadqah Standard: A video of the completed service will be provided.
  • Sadqah Special: For Buffalo bookings under this category, currently priced at ₹20,000, no video will be provided. Photographs will be provided as confirmation.

42.2 Aqeeqah

  • Aqeeqah Economy: A video and photographs will be provided. Confirmation of completion will also be provided to the user.
  • Aqeeqah Standard: A video and photographs will be provided. Confirmation of completion will also be provided to the user.
  • Aqeeqah Special: A video of the sacrifice will not be provided. The availability of photographs or other updates will depend on the specific information stated for the product at the time of booking.

42.3 Feed the Birds and Feed the Fish

  • Feed the Birds: A video will be provided for both available booking options.
  • Feed the Fish: A video will be provided for both available booking options.

42.4 Qurbani Standard

  • Goat Booking: A video of the Qurbani will be provided within five days after the sacrifice has been performed.
  • Buffalo Share Booking: No video will be provided. The user will receive an update regarding the completion of the booking.
  • Full Buffalo Booking: No video will be provided. The user will receive an update regarding the completion of the booking.

42.5 Qurbani Premium / A-Class Premium

  • Goat Booking: A video of the Qurbani will be provided on the same day the sacrifice is performed.
  • Buffalo Share Booking: A video will be provided after Eid-ul-Adha, within three days after the three-day Eid period has ended. The video will not be available on the same day as the sacrifice.
  • Full Buffalo Booking: A video of the Qurbani will be provided on the same day the sacrifice is performed.

42.6 Invoice Disclosure and User Acknowledgement

Qurbani Easy will include a category-specific note on the invoice or booking document issued to the user. This note will clearly state whether a video, photographs, or a booking completion confirmation will be provided, along with the applicable delivery timeframe wherever relevant.

Users are responsible for reviewing the information stated on their invoice and the applicable product description at the time of booking. The invoice note serves as written disclosure of the applicable policy and is intended to prevent misunderstandings regarding the availability or delivery time of videos and photographs. By accepting the invoice or booking document and proceeding with the booking, the user acknowledges that they have read and understood the applicable note and agree to be bound by it.

42.7 Product-Specific Policy and Limitations

The availability of videos and photographs depends on the specific product and category booked. A video or photograph is not guaranteed unless it is expressly included in the applicable policy stated above or in the relevant product description.

Where a product-specific policy differs from a general statement elsewhere on the Website regarding videos or photographs, the specific policy applicable to the booked product will govern the availability and delivery of that material.

Users must not assume that a video or photograph will be provided merely because it is available for another product or category. The policy and delivery timeframe stated for the booked product will apply. The non-provision of a video or photograph that is not covered by the applicable policy shall not by itself constitute a deficiency in service or entitle you to any refund or compensation.

Additional Terms

The following provisions supplement, and are to be read together with, all the preceding provisions of these Terms of Use. Nothing in this part limits or overrides any provision above, except where it expressly says so.

43. Definitions and Interpretation

In these Terms of Use, “Qurbani Easy” is the brand under which Ziaco Agro owns, manages and operates the Website and offers its services, and, unless the context requires otherwise, every reference to “Qurbani Easy”, “us”, “we” or “our” includes Ziaco Agro. Headings are inserted for convenience only and shall not affect the interpretation of any provision. The word “including” shall be read as “including without limitation”. References to a “Section” are to the corresponding section of these Terms of Use. Where two provisions of these Terms of Use appear to conflict, the provision that is more specific to the product or situation shall prevail over a general provision, and the invoice and product description for the booking shall be read together with these Terms of Use.

44. Eligibility and Accuracy of User Information

You confirm that you are at least eighteen (18) years of age and legally competent to enter into a binding contract under applicable law, or that you are using the Website and placing a booking with the knowledge and consent of a parent or lawful guardian who accepts these Terms of Use on your behalf. You are solely responsible for the accuracy and completeness of all information you provide, including your name, the name(s) in which the Qurbani, Sadqah or Aqeeqah is to be performed, contact details, product choice and payment details. Qurbani Easy shall not be liable for any consequence arising from incorrect, incomplete or misleading information supplied by you, and any correction requested after the booking has been completed shall be subject to the cancellation and change provisions above.

45. Force Majeure

Qurbani Easy shall not be liable for any delay, failure or inability to perform its obligations, in whole or in part, where such delay, failure or inability results from any cause beyond its reasonable control. Such causes include natural calamities, floods, epidemics or disease outbreaks affecting animals or the public, restrictions or prohibitions on the movement, sale or slaughter of animals, orders or directions of any governmental or regulatory authority, curfews, strikes, civil disturbance, transport disruption, shortage of animals, failure of banking, payment, telecommunication or internet services, and acts of God. In such circumstances, Qurbani Easy may reschedule, relocate or substitute the performance of the Qurbani in a manner permissible under applicable Islamic requirements, and shall incur no liability for doing so. Where the Qurbani cannot be performed within its permitted period, Section 51 shall apply.

46. Limitation of Liability

To the maximum extent permitted by applicable law, the total liability of Qurbani Easy and Ziaco Agro, and of their respective proprietors, partners, directors, employees, agents, channel partners and suppliers, arising out of or in connection with any booking, the Website or these Terms of Use, whether in contract, tort (including negligence) or otherwise, shall not exceed the amount actually paid by you for the specific booking giving rise to the claim. In no event shall Qurbani Easy or Ziaco Agro be liable for any indirect, incidental, special, consequential or punitive loss or damage, or for any loss of profit, goodwill, data or opportunity. Nothing in this Section excludes liability that cannot lawfully be excluded.

47. Intellectual Property and Permitted Use of the Website

All content on the Website, including its text, design, logos, trade names, graphics, images, videos and layout, is the property of Ziaco Agro or its licensors and is protected by applicable intellectual property laws. You may use the Website and any video or photograph supplied to you only for your personal, non-commercial purposes. You shall not copy, reproduce, modify, distribute, republish, scrape or otherwise exploit any part of the Website or its content for any commercial purpose, and shall not use the Website in any manner that is unlawful, fraudulent, misleading, or that may disrupt or impair its operation or security. Qurbani Easy may suspend or terminate your access to the Website and decline any booking in the event of a breach of this Section.

48. Third-Party Services and Links

The Website and the services offered through it rely on third parties, including payment gateways and processors, banks, communication platforms, suppliers of animals, slaughterhouses, and channel partners such as NGOs and social workers. Qurbani Easy is not responsible for the acts, omissions, systems, terms or privacy practices of any such third party, and any dealings you have with them are governed by their own terms. Any link on the Website to a third-party website is provided for convenience only and does not imply endorsement.

49. Governing Law and Dispute Resolution

These Terms of Use, and every booking and dispute arising out of or in connection with them, shall be governed by and construed in accordance with the laws of India. Before initiating any legal proceedings, you agree to first raise your grievance with us in writing at qurbanieasy@gmail.com or on WhatsApp at 9528206525 and to allow us a reasonable period to address it. Subject to that, any litigation shall be subject to the jurisdiction clause stated above.

50. Severability, Waiver and Entire Agreement

If any provision of these Terms of Use is held to be invalid, unlawful or unenforceable, that provision shall be severed or modified to the minimum extent necessary, and the remaining provisions shall continue in full force and effect. Any failure or delay by Qurbani Easy in enforcing any right or provision shall not be treated as a waiver of that right or provision. These Terms of Use, together with the invoice or booking document and the product description applicable to your booking, constitute the entire agreement between you and Qurbani Easy in relation to the subject matter, and supersede all prior or contemporaneous understandings, representations or communications, whether oral or written.

51. Non-Performance, Refund and Rescheduling

Substitution and relocation first. Before any booking is treated as incapable of performance, Qurbani Easy may substitute any animal that is permissible under applicable Islamic requirements, or perform the Qurbani at an alternative location in India, and such substitution or relocation shall be deemed valid performance of the booking.

Where Qurbani Easy is at fault. If Qurbani Easy is unable to perform the booked Qurbani, Sadqah or Aqeeqah for any reason attributable to it, including the unavailability of a suitable animal, the full amount paid by you shall be refunded to you without any deduction.

Government restriction and force majeure. Where performance is prevented by an order, restriction or direction of any governmental or regulatory authority, or by any event referred to in Section 45, and the booking cannot be performed within its permitted period, you shall be entitled to a full refund of the amount paid, less only the actual charges levied by the bank or payment gateway, if any.

Your choice in such cases. Qurbani Easy shall inform you of the position, and you may choose either (a) a refund as stated above, or (b) rescheduling to another permissible date or place, where such rescheduling is permissible under applicable Islamic requirements. For a Qurbani booked for Eid-ul-Adha, rescheduling is available only within the three days of Eid-ul-Adha (10th, 11th and 12th of Dhul Hijjah). If such a Qurbani cannot be performed within those three days, Qurbani Easy may, only with your express consent, convert the booking into a Sadqah of equivalent value; in the absence of such consent, the amount shall be refunded. Rescheduling to a later date is available for Aqeeqah and Sadqah bookings.

Notice and timeline. Qurbani Easy shall notify you through the contact details provided at the time of booking as soon as reasonably practicable. Refunds under this Section shall be credited to the original source of payment within 7–21 working days, subject to the banking process.

Your remedy. The refund or rescheduling provided under this Section shall be your remedy in respect of the non-performance, and shall not affect any right you may have under applicable law.

52. Compliance with Animal Protection and Slaughter Laws

Applicable laws and licensed premises. All Qurbanis, Sadqah and Aqeeqah sacrifices are performed in compliance with the Prevention of Cruelty to Animals Act, 1960, the rules made under it, and all other applicable central, State and local laws, and only at slaughterhouses or premises that are licensed or otherwise permitted by the competent authority.

Prohibited and restricted animals. Qurbani Easy shall not sacrifice any animal whose slaughter is prohibited or restricted under the law of the State in which the sacrifice is to be performed. The booking of any such animal shall not be accepted or performed.

Procurement and transport. Animals are procured and transported by third-party suppliers who are required to hold all permits and to comply with the laws governing the transport of animals. Qurbani Easy may decline, delay or relocate a booking where the required permits or approvals cannot be obtained.

Orders of local authorities. Qurbani Easy shall comply with all orders, notices and temporary permissions issued by local authorities in connection with Eid-ul-Adha, and the manner and place of performance may be adjusted accordingly.

Your conduct. You shall not request or require that any sacrifice be performed in a public place, in contravention of any law, or at any place not selected by Qurbani Easy.

Where performance is prevented by law. Where performance of a booking is prevented by any law, order or direction of a competent authority, Section 51 shall apply.

53. Contact

For any query, grievance, payment verification or booking-related communication, you may contact Qurbani Easy at qurbanieasy@gmail.com or on WhatsApp at +918899152910.

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